Ford Pickup & Delivery

We'll pick it up.

We'll service it.

We'll drop it off.

Let Orchid Isle Ford pick up, service, and return your vehicle. It's complimentary.

Here, Owners Mean the World

There are a lot of reasons to love being a Ford Owner. Ford Pickup & Delivery* is one more. Just tell your dealer when and where you'd like to have your Ford vehicle picked up - home or work - and we'll come get it, service it at the dealership, and return it to you. That's ownership built around you.

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Scheduling Service Is Easy

Contact Orchid Isle Ford by calling 808-480-8373 or by filling out the form below to schedule service. Better yet, you can even schedule right in the FordPass® App.

Get the App. Earn the Rewards.

Download the FordPass® App and join FordPass® Rewards. You'll earn Points on all of your service and maintenance,†† Ford Pickup & Delivery included.

More Ford Service Options

Ford Mobile Service

Get Ford Service just about wherever you are. We offer many routine services remotely - just tell us where to meet you.*

*Ford Mobile Service is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges.

Call 808-480-8373 (Hilo) or 808-229-2192 (Kona) for more information

FAQs

Every service is different. You’ll discuss timing when you book your appointment.
Orchid Isle Ford will contact you however you like: phone, text or email.
All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.
Please refer to your Owner’s Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.
At this time, a distance restriction with a 4 mile radius around the Hilo location applies to all pickup and delivery requests. Contact Orchid Isle Ford at 808-480-8373 for more information.

This program is complimentary* for FordPass® Rewards Tier members. Each Tier offers different rewards and exclusive experiences:

Blue Tier: Unlimited Ford Pickup & Delivery for a year
Silver Tier: Two complimentary Ford Pickup & Delivery services each year
Bronze Tier: One complimentary Ford Pickup & Delivery service each year

Each additional Ford Pickup & Delivery service for Silver and Bronze Tier members is available for 10,000 FordPass Rewards Points. Terms and conditions apply.

* Pickup & Delivery service may be limited based on distance from the dealership. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a roadside event. Same-day appointments are not available for this offer. Offer is nontransferable. Number of complimentary Ford Pickup & Delivery services varies based on FordPass Rewards Tier. Visit FordPassRewards.com for important program details and terms and conditions.

All FordPass® Rewards members are eligible for this service. The number of times you can use the service depends on your membership Tier. You can sign up for FordPass Rewards here or when you download the FordPass App.*

* FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.
All billing and payment questions should be directed to Orchid Isle Ford. 
Contact Orchid Isle Ford performing the service directly.
Contact Orchid Isle Ford performing the service directly. We are only offering Pickup & Delivery service in Hilo and within a 4-mile radius from the store location. 
Contact Orchid Isle Ford performing the service directly.

Schedule Your Service Appointment Today

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Hilo Location


Contact our Sales Department at
808-480-8358
Contact our Service Department at
808-480-8373
Contact our Parts Department at
808-437-7882

                      Monday         8am-6pm
                     Tuesday         8am-6pm
                Wednesday         8am-6pm
                    Thursday         8am-6pm
                         Friday         8am-6pm
                     Saturday         8:30am-4:30pm  
                       Sunday         Closed

  

Kona Location


Contact our Sales Department at
808-229-2181
Contact our Service Department at
808-229-2192
Contact our Parts Department at
808-229-2978

                      Monday         8am-6pm
                     Tuesday         8am-6pm
                Wednesday         8am-6pm
                    Thursday         8am-6pm
                         Friday         8am-6pm
                     Saturday         8:30am-4:30pm  
                       Sunday         Closed
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